Cascade Privacy Policy

Cascade Bank is committed to keeping your financial and personal information private. It is Cascade Bank's policy that both your financial records and the relationships between you and Cascade Bank are confidential.

Confidentiality and security

Cascade Bank takes the following measures to maintain the confidentiality and security of your information:

• All of our operational and data processing systems are in a secure environment to protect your account information from access by third parties
• We maintain and grant access to customer information only in accordance with our internal security standards
• Employees have access to personal customer information only when needed for business purposes
• Employees are educated on the importance of maintaining the confidentiality of customer information and on these privacy principles
• Employees who violate privacy policies are subject to disciplinary measures

Maintenance of accurate information

We work hard to maintain complete and accurate information about you and your accounts. If you ever believe that our records contain inaccurate or incomplete information, please notify us. We'll take care of any necessary corrections.

Maintaining customer privacy in third-party relationships

We may disclose the following information to companies that perform marketing services on our behalf:

• Information we receive from you on applications or other forms, such as your name and address;
• Information about your transactions with us such as your account number.

When we conduct business with third parties, we require our vendors and suppliers to maintain similar standards of conduct regarding the privacy of our customers' information.

Non-public personal information

Cascade Bank collects nonpublic personal information about you from several sources. We receive information from you on your applications to the bank, from your transactions with us, from consumer credit reporting agencies and from third-party verification systems. This information allows us to process and service your accounts with Cascade Bank.

We do not disclose any nonpublic personal information about our customers or former customers to any affiliated companies (companies owned by or under the same corporate umbrella as Cascade Bank) or nonaffiliated third parties (companies not related to Cascade Bank), except as allowed by law.

If you have any further questions on our privacy policy, please call our Compliance Officer at (800) 326-8787.