Reporting fraudulent email
To help protect secure and sensitive information of our customers, please forward emails that appear suspicious and fraudulent to fraudunit@cascadebank.com- If you have any questions,
please call (800) 326-8787,
Monday - Friday 8:00 am - 7:00 pm, or email cascadebankonline@cascadebank.com. -
Online Banking is free with any Cascade account
Basic Bill Pay is free for customers with any of our checking accounts. Sign up for Online Banking
To sign up for Online Banking, contact any branch manager or call us at (800) 326-8787.- If you're already a Cascade Bank customer, enroll for Online Banking!
Credit or debit/ATM card fraud
Follow these steps to protect your cards:
Credit Cards
Sign your card immediately
Credit cards are not valid until signed. Merchants will also be able to compare this signature to that on other identification to confirm validity.
Always take your receipt
Never leave receipts at the checkout counter or gas pump. Destroy any duplicates or carbons.
Debit/ATM Cards
Be aware of your surroundings at an ATM
Take a look around. If you notice anything or anyone suspicious, leave the area and report the incident.
Protect your information
Shield the keypad to keep others from seeing your PIN.
Secure your cash and card
When you've finished your transaction, immediately put away your cash and card, keeping them out of plain sight.
©2009 Cascade Bank, 2828 Colby Avenue, Everett, WA 98201